Passenger Information

Fairbanks Check-In Time: To assure on-time service, we request that all passengers check in 1hr 30min prior to flight time; one hour prior to departure is required.

Check-In Time Departing a Village: Departure times from a Village change daily. Call for current flight times on the day of travel. Be at the airport 20 minutes prior to current-day departure.

Baggage: Each passenger is allowed 40 lbs. (See Excess Baggage Rates).

Hazmat: All hazardous materials must be declared; we can help you to complete a shipping declaration.

PLEASE NOTE: Most campfuels are not permitted to be transported on aircraft. Please call us (907)474-0502X4 to verify that your campfuel is permitted to fly.

Bear spray may fly as baggage but must be declared and given to customer service agent at time of check-in. All hazardous materials must be declared; we can help you to complete a shipping declaration. Fees may apply. Download Shipper’s Declaration of Hazardous Materials form.

Weapons: All weapons must be checked as baggage.

Smoking: Not allowed, as required by FAA regulations.

Schedule Liability: Not responsible for delays in flights due to weather. Schedule subject to changes without notice.

Cancellations or changes must be made prior to the day of departure to avoid a $50.00 change fee.

Passengers who fail to call, show up or check in for their scheduled flight will be charged a $50.00 fee to rebook.

Passengers who check in and fail to return 30 min prior to departure will forfeit their ticket.

A ticket may be refunded to the original form of payment; a $50 refund fee applies. A refund may only be requested by the passenger named on the ticket.

NONTRANSFERABLE TICKETS EXPIRE ONE (1) YEAR FROM DATE OF PURCHASE